Case study · No. 01
How Meridian closed September on the second of October.
Before Technyder, Meridian's collections team needed seven working days to close the month, chasing receipts across a WhatsApp group, a Tally instance, and an Excel master that one person held the latest version of. The receipts were correct. The reminders were correct. The ledger, less so.
In April 2024 Meridian migrated four thousand customer accounts onto Technyder over six weeks. They kept the same approval order, the same chart of accounts, the same broker tier structure, and replaced every spreadsheet. Within two months the month-end close shrank from seven days to two. By the next year, on-time collections passed 98%.
98.2%
on-time collection rate
4,142
accounts on one screen
“The receipts are just where the receipts should be. The reminders go out when they should. At 6pm I can leave.
Asma Pervez
Head of Collections · Meridian & Co.